I bought a used Compaq Presario CQ62 for cheap, and went to install windows on it. I formatted the partition and went to install when I got this error..
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Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available and restart the installation. Error code: 0x80070017
I have used this disk before with no problems, but internet searching suggested I burn one at 2x speed because that helps for some reason.. I'm burning one now, but my question is, why would I get this error, OTHER than the disc being bad? I'm pretty certain this one isn't as I have used it before..
(ok so the slowly burned cd (using imgburn) didn't work either so it's DEFINITELY not the disc)
Here is what I have tried to do:
I took one stick of ram out because internet searching also suggested that, but it didn't make a difference.
I ran memory and hard drive checks and they passed fine. Download free the game of life diversity activity.
I reset the motherboard options to default
What could it be?
N.N.3 Answers
my question is, why would I get this error, OTHER than the disc being bad?
You could get that issue due to a failing optical drive (the CD drive) or it could be that the ISO you downloaded is corrupt. Yes, I know you said you installed successfully with this disc before. Microsoft implies that this error is directly connected to corrupt data in this article. Yes, I know that the article does not relate to your specific circumstances.
Burning at slower speeds tends to produce discs with less potential data corruption. That's the reason for that.
It could be the quality of the DVDs that is causing the issue. It could be that your burner isn't burning as it should. It could be the cable your burner is connected with. You could look up instructions for how to install the version of Windows you have, from a flash drive. You could purchase a copy of Windows instead of using a downloaded copy. There are multiple options available.. but suffice it to say that there are multiple people encountering this issue, and there does not seem to be one simple solution.
Bon GartBon GartIt sounds like the disk and copying may simply copy the bad file. Can you try the original and the copy in another system and see if it works? As noted by @BryceAtNetwork23, the error is quite specific and points to a CRC error. This from Microsoft Answers is one example and this link has some suggestions like installing W7 from a USB drive
Also check the BIOS and see which mode the HD uses. AHCI or IDE If AHCI, try selecting IDE and try your disk(s) again.
MoabPlease make clear what is the OS you are trying to install. Now a day maximum the laptop are supporting only VISTA or Windows 7. If you are trying to install Win Xp you may get error message. Try to install Windows 7. I think it will do.
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If you've locked yourself out of your Compaq Presario by an unknown CMOS password, you can reset the password -- along with all other CMOS settings -- by removing the computer's backup battery for about five minutes. Removing the battery is easy, but getting to the battery is more complicated on a notebook than a desktop. The location of the screws and battery varies by model, but the disassembly process remains the same.
How to Reset the CMOS Password on a Compaq Presario Desktop
1.Turn off the computer and disconnect all cables.
2.Lay the desktop on its side on a flat surface. If you were to look at the Presario from the front, the left side faces upward.
3.Remove the screws and quick bolts holding the side panel and slide the panel toward the back to remove it.
4.Locate the circular-shaped battery on the motherboard -- the exact location varies by model.
5.Remove the battery by pushing on the latch and sliding it up.
6.
Reinsert the battery after waiting five minutes, put the side panel back on, reconnect all devices and turn on the computer.
How to Reset the CMOS Password on a Compaq Presario Laptop Bottom-Side Battery
1.Turn off the Presario Laptop and disconnect the power cable.
2.Place the closed laptop upside down on a flat surface and eject the system battery.
3.Remove all the screws from the bottom of the laptop covering the smaller panels (usually two) that protect internal components. Skip to step 5 if you can see the CMOS battery.
4.Remove all screws holding the bottom half of the case on to the laptop located on the bottom and sides of the Presario and then lift the back panel off the case and locate lithium battery on the computer's motherboard.
5.Remove the battery by pushing on the latch and sliding it up.
6.Reinsert the battery after waiting five minutes and reassemble the Presario by reversing the disassembly steps.
How to Reset the CMOS Password on a Compaq Presario Laptop Top-Side Battery
1.Turn off the Presario Laptop and disconnect the power cable.
2.Place the closed laptop upside down on a flat surface and eject the system battery.
3.Remove the screws holding the keyboard cover on from the side of the laptop where the monitor is connected.
4.Flip the laptop over and open the screen back it as far as possible
5.Slide the flat screw driver under the panel above the keyboard and pop it off.
6.Remove the screws holding the speakers and power switch board in place and lift both out.
7.Take out all the visible screws holding the keyboard, monitor and top case then remove all three components to expose the top side of the motherboard.
9.Remove the battery by pushing on the latch and sliding it up.
10.Reinsert the battery after waiting five minutes and reassemble the Presario by reversing the disassembly steps.
Things Needed
- Philips screw driver
- Flat screw driver
Warnings
- Touch a nearby metallic object like a door knob or desk part to discharge static before opening a computer.
- Resetting the CMOS requires opening the computer and carries risk of damaging the computer.
References (5)
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